This Privacy Policy describes how ezjili ("we," "us," "our") collects, uses, stores, shares, and protects the personal information of players and visitors who access the ezjili platform at ezjili.bio. We are committed to respecting your privacy and handling your data transparently and responsibly in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173).
All data handling follows the Philippine Data Privacy Act of 2012 and its implementing rules.
All personal data transmitted between your device and ezjili servers is protected by SSL encryption.
ezjili does not sell, rent, or trade your personal data to any third party for marketing purposes.
Identity documents submitted for KYC are stored securely and used only for verification.
You have the right to access, correct, object to, and request deletion of your personal data.
Submit privacy requests through Live Chat or email and receive a response within 15 business days.
Summary: ezjili collects personal data necessary to operate the platform, verify your identity, process payments, and comply with Philippine law. We do not sell your data. You have rights under RA 10173 to access, correct, and request deletion of your data. By using the ezjili platform, you consent to the practices described in this Policy.
1.1 This Privacy Policy ("Policy") applies to all personal data collected, used, stored, and processed by ezjili in connection with the operation of the ezjili online gaming platform accessible at ezjili.bio.
1.2 This Policy applies to:
1.3 This Policy should be read together with the ezjili Terms and Conditions, which are available at ezjili.bio/terms-conditions, and together these documents constitute the full framework governing your relationship with ezjili.
1.4 ezjili is committed to processing personal data in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and all applicable issuances of the National Privacy Commission (NPC) of the Philippines.
2.1 For the purposes of the Philippine Data Privacy Act of 2012, ezjili acts as the Personal Information Controller in respect of the personal data of players and visitors processed through the ezjili platform.
2.2 ezjili has appointed a Data Protection Officer (DPO) who is responsible for overseeing the platform's data protection practices and compliance with RA 10173. The DPO can be contacted through the channels described in Section 15 of this Policy.
2.3 Third-party service providers who process personal data on behalf of ezjili (for example, payment processors, identity verification services, and game studio providers) act as Personal Information Processors and are contractually bound to process your data only in accordance with ezjili's instructions and applicable data protection law.
3.1 ezjili collects the following categories of personal data in connection with the provision of its services:
| Category | Data Elements | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government-issued ID number (e.g., Philippine National ID, UMID, driver's license, passport) | Account registration, KYC verification, age verification (21+) |
| Contact Data | Philippine mobile number, email address, home address (for KYC) | Account management, notifications, customer support, fraud alerts |
| Account Data | Username, account ID, account creation date, login history, device and IP address logs | Account security, fraud detection, platform integrity |
| Financial Data | GCash number, PayMaya number, bank account details (BPI, BDO, Metrobank), transaction history, deposit and withdrawal records | Payment processing, AML/CTF compliance, withdrawal verification |
| Gaming Data | Game play history, bet amounts, win/loss records, session duration, promotional usage, wagering activity | Platform operation, responsible gaming monitoring, dispute resolution, promotions |
| Technical Data | IP address, browser type and version, device type, operating system, referring URL, pages visited, session timestamps | Platform security, fraud prevention, analytics, user experience improvement |
| Communications Data | Records of support interactions via Live Chat, Messenger, Viber, and email | Quality assurance, dispute resolution, legal compliance |
| Verification Documents | Copies or images of government-issued identification, selfie verification images | KYC identity verification as required prior to first withdrawal |
3.2 Where a data field is marked as mandatory during registration or KYC, failure to provide the requested information may prevent ezjili from creating your account, completing your verification, or processing withdrawal requests.
3.3 ezjili does not collect sensitive personal information (as defined under RA 10173, such as health data, biometric data, or religious affiliation) unless strictly required for identity or age verification purposes, in which case such data is handled with additional security safeguards.
4.1 ezjili collects personal data through the following channels and methods:
5.1 ezjili uses the personal data it collects for the following purposes:
5.2 ezjili will not use your personal data for any purpose that is incompatible with the purposes listed above without providing you with prior notice and, where required by law, obtaining your additional consent.
6.1 Under the Philippine Data Privacy Act of 2012, ezjili processes your personal data on the following legal bases:
| Processing Activity | Legal Basis (RA 10173) |
|---|---|
| Account registration and management | Performance of a contract (Terms and Conditions) |
| KYC and age verification (21+) | Legal obligation; contractual requirement |
| Payment processing | Performance of a contract |
| AML / CTF compliance reporting | Legal obligation (AMLA, RA 9160 as amended) |
| Fraud detection and platform security | Legitimate interests of ezjili and players |
| Responsible gaming monitoring | Legal obligation; legitimate interests |
| Promotional communications | Consent (opt-in at registration; opt-out available) |
| Analytics and platform improvement | Legitimate interests (anonymised / aggregated data) |
7.1 ezjili does not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes. Personal data is shared with third parties only in the following circumstances:
7.2 All third-party service providers with whom ezjili shares personal data are subject to contractual data processing agreements that require them to: (a) process personal data only for specified and authorised purposes; (b) implement appropriate technical and organisational security measures; and (c) comply with applicable Philippine data protection law.
Our commitment: ezjili will never share, sell, or disclose your personal data to any third party for advertising, data brokerage, or profiling purposes. The data we collect is used solely to operate the platform and comply with our legal obligations.
8.1 ezjili retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, including compliance with applicable legal, regulatory, and reporting obligations.
8.2 The following general retention periods apply:
| Data Category | Retention Period |
|---|---|
| Account and identity data | Duration of account plus 5 years after account closure (AML compliance requirement) |
| Financial transaction records | 10 years from transaction date (AMLA requirement under RA 9160) |
| KYC documents | Duration of account plus 5 years after closure |
| Gaming activity logs | 5 years from date of activity |
| Support communications | 3 years from date of interaction |
| Technical / log data | 12 months on a rolling basis |
| Self-exclusion records | Duration of exclusion plus 5 years (responsible gaming compliance) |
8.3 Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised in a manner that prevents re-identification, unless ongoing legal proceedings, regulatory investigations, or contractual obligations require further retention.
9.1 The ezjili platform uses cookies and similar tracking technologies (web beacons, pixel tags, local storage objects) to collect technical data about your device and how you interact with the platform. This data helps us keep your session secure, remember your preferences, and understand how the platform is being used.
9.2 ezjili uses the following categories of cookies:
9.3 Most web browsers allow you to control cookie settings through their configuration options. Disabling strictly necessary cookies may impair your ability to log in to or use the ezjili platform. Disabling analytics or functional cookies will not prevent you from accessing the core gaming features of the platform.
9.4 ezjili does not deploy third-party advertising or behavioural targeting cookies on the platform.
10.1 ezjili implements appropriate technical and organisational security measures designed to protect your personal data against accidental or unlawful access, disclosure, alteration, loss, or destruction. These measures include:
10.2 In the event of a personal data breach that poses a risk to the rights and freedoms of affected players, ezjili will comply with its notification obligations under RA 10173, including notification to the National Privacy Commission within the prescribed timeframe and notification to affected players where required.
While ezjili implements robust security measures, no system is completely immune to risk. You can improve your account security significantly by using a strong, unique password and enabling Two-Factor Authentication (2FA) through Account Settings. ezjili will never ask for your password through any communication channel.
11.1 Under the Philippine Data Privacy Act of 2012, you have the following rights in respect of your personal data held by ezjili:
You have the right to be informed of the personal data ezjili collects and how it is used before or at the time of collection. This Policy fulfils that obligation.
You may request a copy of the personal data ezjili holds about you, including information about how it has been used and with whom it has been shared.
You have the right to request correction of inaccurate or outdated personal data held about you. Some updates may be made directly through Account Settings.
You may request deletion of your personal data where it is no longer necessary for the purpose collected, subject to ezjili's legal and regulatory retention obligations.
You may object to processing of your data for direct marketing purposes at any time. You may also object to processing based on legitimate interests subject to applicable legal limitations.
If you believe your data privacy rights have been violated, you have the right to file a complaint with the National Privacy Commission (NPC) of the Philippines.
11.2 To exercise any of the above rights, please submit a written request to ezjili's Data Protection Officer using the contact details provided in Section 15. ezjili will acknowledge your request within three (3) business days and provide a substantive response within fifteen (15) business days, as required under RA 10173.
11.3 Requests to exercise your rights are free of charge. However, where requests are manifestly unfounded, repetitive, or excessive, ezjili reserves the right to charge a reasonable administrative fee or decline to act on the request, with written justification provided.
11.4 Before processing a data access or erasure request, ezjili may require you to verify your identity to prevent unauthorized disclosure or deletion of personal data belonging to another individual.
21+ Strict Age Gate: The ezjili platform is strictly for persons aged twenty-one (21) years and above. ezjili does not knowingly collect or process personal data from any individual under the age of 21. Any account found to have been registered by a minor will be closed immediately and all collected data will be deleted, subject to regulatory record-keeping requirements.
12.1 Age verification is a mandatory step in the ezjili KYC process. No withdrawal will be processed until identity and age have been confirmed through submission of a valid Philippine government-issued identification document.
12.2 If ezjili becomes aware that personal data has been collected from an individual under the age of 21 without verifiable parental or guardian consent, ezjili will take immediate steps to delete such data and close the associated account.
12.3 If you are a parent or guardian and believe that your child or a minor in your care has registered on the ezjili platform, please contact the Data Protection Officer immediately using the contact information in Section 15 so that appropriate action can be taken without delay.
13.1 Some of ezjili's third-party service providers — including certain game software providers and cloud infrastructure vendors — may be located or operate servers outside of the Philippines. Where personal data is transferred to a recipient in a foreign jurisdiction, ezjili will ensure that such transfers are carried out in compliance with RA 10173, including through the use of appropriate contractual safeguards such as standard data processing agreements.
13.2 Personal data transferred outside the Philippines remains subject to this Policy and the data protection obligations ezjili has imposed on its processors by contract.
13.3 By using the ezjili platform and accepting this Policy, you acknowledge and consent to the transfer of your personal data to third-party processors in foreign jurisdictions where necessary for the delivery of the platform's services, subject to the safeguards described in this Section.
14.1 ezjili reserves the right to amend, update, or replace this Privacy Policy at any time to reflect changes in applicable law, regulatory guidance, platform practices, or business operations.
14.2 Where amendments are material, ezjili will notify registered players via their registered email address or through an in-platform notification at least seven (7) days before the changes take effect.
14.3 The current version of this Policy will always be available on the ezjili platform. The "Last Updated" date displayed in the header of this document reflects the date of the most recent revision.
14.4 Your continued use of the ezjili platform following the effective date of any amended Policy constitutes your acknowledgment of and agreement to the updated privacy practices described therein. If you do not accept the amended Policy, you should cease using the platform and contact the DPO to request account closure.
15.1 For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by ezjili, please contact the designated Data Protection Officer through the following channels:
15.2 When submitting a data privacy request by email, please include "Data Privacy Request" in the subject line and provide your registered mobile number and full legal name so that your identity can be confirmed before the request is processed.
15.3 If you are not satisfied with ezjili's response to your privacy complaint or believe your rights under RA 10173 have not been adequately addressed, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, which has jurisdiction over data privacy matters under RA 10173.
This Privacy Policy was last reviewed and updated on 1 January 2026. Players who have not reviewed this version are encouraged to read it in full. Continued use of the ezjili platform after the effective date constitutes acceptance of this Policy.
Privacy, security, and fair play are non-negotiable at ezjili. Over a million Filipino players across Manila, Cebu, Davao, and beyond trust the platform with their data — and we take that trust seriously every single day.
21+ Real-money gaming at ezjili is strictly for players aged 21 and above. Please play responsibly. This Privacy Policy applies to all registered accounts.